The Members' Stand Wine Club | Terms of Service

1. Eligibility

• Membership is open to individuals aged 18 years or older and residing in Australia.
  

• By joining, members confirm that all personal and payment details provided are accurate and current.
  
  

2. Membership Tiers

Ponting Wines offers two exclusive Wine Club tiers:

Platinum Club

• Deliveries every quarter (every 3 months)

• 20% off every order
  

• Free delivery on all shipments
  

• Bonus Welcome Gift valued at $185, provided after your first successful payment
  

• Minimum commitment: three (3) quarterly shipments before cancellation
  
  

Gold Club

• Deliveries every six months (biannually)
  

• 15% off every order
  

• Free delivery on all shipments
  

• Minimum commitment: two (2) biannual shipments before cancellation
  
  

3. Welcome Gift

• New Platinum members will receive a complimentary Welcome Gift pack valued at $185 after or with their first paid shipment.
  

• The Welcome Gift includes:
  

• Kookaburra Ball Bag

• Milestone ‘127’ Barossa Shiraz

• Milestone ‘257’ Tasmanian Pinot Noir

• Milestone ‘140’ Tasmanian Chardonnay

• ‘First Session’ Sauvignon Blanc
  
  

• The Welcome Gift is subject to availability and may be substituted for wines of equal or greater value at the discretion of Ponting Wines.
  

• The Welcome Gift is available once per new membership and is not transferable or redeemable for cash.
  
  

4. Membership Commitment

• By joining the Ponting Wine Club, you agree to commit to a minimum of three shipments (Platinum) or two shipments (Gold) before cancellation is permitted.

• Shipments are automatically processed on a recurring basis according to your selected tier.
  

• After your minimum term has been met, you may pause or cancel your membership by emailing orders@pontingwines.com.au at least 14 days prior to your next scheduled billing date.
  

5. Orders and Billing

• Your nominated credit card will be securely charged prior to each shipment.
  

• You will receive an email confirmation once payment has been processed, including your order details and delivery tracking information.
  

• Payments are handled through a secure payment gateway (Stripe) — Ponting Wines does not store or have access to your credit card information.
  

6. Shipping and Delivery

• Wines are dispatched from South Australia via Australia Post or a trusted courier partner.
  

• If Authority to Leave (ATL) is provided, Ponting Wines is not liable for any loss or damage once the parcel has been delivered.
  

• If ATL is not provided and no one is available to receive the delivery, a card will be left with redelivery or collection details.
  

• While every effort is made to ensure safe and timely delivery, Ponting Wines is not responsible for delays caused by external couriers or Australia Post.
  

7. Wine Selection and Substitutions

• Each shipment features wines curated by the Ponting Wines team to reflect the season and club tier.
  

• If a specific wine becomes unavailable, a suitable replacement of equal or higher value may be substituted at Ponting Wines’ discretion.
  

8. Pricing and Benefits

• Members enjoy exclusive pricing, benefits, and access to limited releases as listed at the time of joining.
  

• Pricing and benefits may change, with at least 30 days’ notice provided via email.
  

• Discounts apply only to active members and cannot be backdated to previous purchases.
  
  

9. Communication and Privacy

• By joining the Ponting Wine Club, you agree to receive communication from Ponting Wines regarding your membership, promotions, and updates.

• Ponting Wines will never share or sell your personal information.
  

• Please refer to our Privacy Policy for further details.
  
  

10. General Conditions

• Ponting Wines reserves the right to update or amend these Terms & Conditions at any time.
  

• Updates will be reflected on the Ponting Wines website and emailed to members.
  

• Membership benefits, pricing, and shipment timing may vary due to operational requirements or seasonal changes.
  
  

11. Contact

For all Wine Club enquiries:
📧 orders@pontingwines.com.au
🌐 www.pontingwines.com.au